Last Updated: June 18, 2026

Information We Collect

We may collect personal information that you voluntarily provide through contact forms, email communications, consultation requests, or appointment inquiries. This information may include your name, email address, phone number, and any information you choose to share.

How Information Is Used

Information collected through this website may be used to:

• Respond to inquiries and consultation requests

• Communicate regarding services offered by Watkins Counselling & Wellness

• Improve website functionality and user experience

• Maintain records required for business operations

Website Analytics and Cookies

This website may use cookies and analytics tools to understand how visitors use the site and to improve website performance. Cookies do not provide access to your computer or personal files.

Third-Party Services

This website may contain links to third-party services such as online booking platforms, email providers, or social media platforms. These services maintain their own privacy policies, and visitors are encouraged to review them directly.

Confidentiality and Website Communications

Information submitted through website contact forms or email should not be considered fully secure or confidential. Please avoid sharing sensitive personal or clinical information through website forms or email.

Submitting a contact form, consultation request, or email inquiry does not establish a therapist-client relationship. A therapeutic relationship is only established after informed consent has been completed and both parties have agreed to engage in counselling services.

Protection of Information

Reasonable administrative, technical, and physical safeguards are used to protect personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may request access to, correction of, or deletion of personal information that has been collected through this website, subject to applicable legal and professional obligations.

Contact Information

If you have questions regarding this Privacy Policy or how personal information is handled, please contact:

Watkins Counselling & Wellness

Location: Smiths Falls, Ontario, Canada

Email: info@watkinscounselling.ca

Phone: 613-207-0123

Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date.